Student Grievance Procedure

Students should attempt to resolve grievances in the following manner:

Email and/or call the instructor/or program director as appropriate to discuss the problem. A school official may be contacted by calling 800-984-1040, emailing Sheila Clark or in writing at

The Income Tax School, Inc.
10120 W. Broad St.
Suite A
Glen Allen, VA 23060

Sheila Clark – Tax School Director
Tynesa (Ty) Gaines – Assistant Tax School Director