Virginia Live and Online Individual Students

Effective date 3.2.2020

Completion of an online course does not guarantee employment.

Money Back Guarantee
Within 15 calendar days, following the receipt by e-mail of your e-learning student User ID, you may cancel your enrollment and receive a full refund of all tuition and fees, less S/H for any printed/hard copy books purchased.
Refund Policy
If you cancel your enrollment after 15 days of receipt of your student User ID, the following refund policies will apply:

  • A nonrefundable registration fee will apply as follows: $100 for course consisting of 30 hours or more of education and $25 for courses consisting of less than 30 hours of education.
  • Installment fees are non-refundable.
  • Guide to Start and Grow Your Successful Tax Business and/or Tax Business Start-up Guides are non-refundable.
  • Printed/hard copy books are non-refundable.
  • Refunds will be calculated as follows – The cost of the course, less the nonrefundable registration fee, less shipping fees (if applicable). The remainder of the balance will then be divided by the total number of chapters in the course. The remaining refund will then be reduced by the number of chapters the student has accessed within the Learning Management System.

Example of Refund:

Course Cost of Comprehensive Tax Course with book purchase: $569.00
Less Nonrefundable fee -$100.00
Less Shipping (if applicable) -$ 10.00
*Less Chapters Accessed fee $119.10 (for this example, we will calculate 6 chapters accessed)
Refund Owed to Student $339.90

Extension for Courses of 30 Hours or More:

Students who do not finish the course within the allotted time frame must pay a $75 reinstatement fee to continue on for an additional term. Extension terms are 3 months for 30 hour courses and 6 months for 60 hour courses. Students have 180 days after the expiration of their course date to be granted an extension. Course extensions are limited to 1 per course.

All technical, instructor, and administrative support for CE seminars ends on 12/28 and begins again on 1/3.

Course CPE/CE Hours

Course Access Term from Date of Registration

Over 45 hours 6 months
31 – 45 hours 4 months
Up to 30 hours 3 months
Seminars of 6 hours or less Completion by 12/31 to be applied for the current year.
California CE Completion by 12/31 to be applied for the current year. Access to course does reflect CTEC deadline of 10/31.
AFTR Course Completion by 12/31 each year to be accepted by the IRS for the upcoming year’s AFSP.